Alert Level 2
Kia ora whanau, we hope you are all keeping safe and well.
We are at alert level 2 and the arc team are looking forward to welcoming back our clients and anyone who would like our support.
We ask that you please:
* Stay at home if you have cold or flu like symptoms
* Wear a mask upon entering our buildings
* Scan the QR code for contact tracing purposes
* Fill in the H & S visitor book
* Maintain 2m social distancing
We are still offering Zoom and phone consultations at level 2; please let your counsellor know if you would like this to continue.
To get in touch either complete the information at the bottom of this page or call 0800 227 5272
arc Counselling Services is a Lakes District Health Board funded specialist addictions service provider operating within the rohe of Ngāti Tūwharetoa. The mahi/philosophy of Kōtahi anō to kaupapa; ko te ōranga ō te iwi underscores the agency’s commitment to providing high-quality counselling services to the Taupō and Turangi communities.
The range of counselling provided covers a complexity of issues relating to the broader issues of substance mis-use, abuse and dependency as well as counselling for gambling and related issues. Concerns that arise as a result of substance mis-use such as personal and social problems, mental and physical health and wellbeing, depression, anxiety, life stress, and trauma can also be addressed within the counselling context.
We work in the spirit of Manākitanga; Partnership to support recovery and wellness for those entering our service. We commit to working with our communities to implement care/treatment that is holistic and heartfelt in both primary mental health and addictions.
Our team are well qualified, engage in regular supervision and are dedicated to their professional development. All clinical staff are members of ethical bodies which oversee and maintain competence for ongoing safe and ethical practice.
arc Counselling Services is a family/whanau inclusive practice providing support for individuals, couples and family/whanau with counselling, education, information and when appropriate referral to other health and social service sector providers.
arc Counselling Services is an approved referral centre for those clients who require referral to residential treatment centres, in regard to alcohol and other drug related issues. We are also an approved New Zealand Transport Agency Assessment Centre to provide assessments for those who have been indefinitely disqualified from holding a driver licence because of drink driving offences.
Kōtahi anō to kaupapa; ko te ōranga ō te iwi
There is only one purpose to our work: it is the wellness and wellbeing of the people
Open 9am - 4pm Monday to Friday
Triage 9am - 3.30pm Monday to Friday
67 Paora Hapi Street
PO Box 1129
Phone: 07 377 1132
33 Turanga Place
Phone: 07 386 6132
60 Rangatira Drive
Freephone: 0800 227 5272
We offer help for the following issues:
* Drug / Alcohol difficulties
* Gambling issues
* Recovery Groups
* Whanau/family concerns
* Alcohol and Other Drug/ Mental Health Education
* One on One AOD Counselling
* Community liaison
* Assessments for NZTA
* Anti-violence education
"Act as if what you do makes a difference. It does"
arc Counselling Services
Referrals are welcome from: self, whanau/families, allied health services, community agencies, lawyers, employers, probation services, Alcohol Helpline, Gambling Healthline.
Please ring or call in for your appointment.
We look forward to meeting you.
Cost: There is no charge for our services.
0800 227 5272